Quality processes and systems

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Our vision:

A robust integrated management system (IMS) firmly established at our core to deliver improvements in compliance, competency and sustainable performance.


Embed the IMS management programme as the umbrella for all our sustainability objectives and targets and develop the system to link with other corporate functions (eg land and mineral resources and finance). Maintain certification to OHSAS18001, ISO14001, ISO9001, ISO 50001 and BES6001.

Action plan:

Maintain the IMS in all operations and provide a consistent framework of system, corporate and operational procedures; complete and maintain training records on the learning management system (LMS); deliver the Right first time campaign to improve product quality and customer service.

2020 target:

Maintain and improve performance in all areas.

Systems and processes

Our integrated management system (IMS) encompasses safety, health, environment and quality. Read more

Product quality and performance

We have a national UKAS-accredited testing laboratory at Chipping Sodbury which delivers accurate and consistent analysis of concrete, aggregates and asphalt and is now providing a commercial service for external customers. Read more

Bishopsgate construction site.

High-performance concrete from three of our central London plants is being used to build the capital’s second tallest skyscraper.